What type of online businesses can you help?
We are able to serve a variety of businesses. We have years of e-commerce merchant experience in the low risk industries and expertise in the high risk high volume categories such as:

Dating/Dating Agencies
Foreign Exchange
Skilled Gaming
Replica Products
Travel

What are the pricing and terms for each merchant account?
As we aim to provide the best rates and fees, we can only do that by evaluating each merchant's file on an individual basis. Rates and terms are also determined on different factors such as monthly turnover, industry, processing history, etc. Please contact info@emetmerchant.com or Apply Online to receive rates.

What is the application process?
When you apply online you will receive an email in less than 24 hours advising on the next step. If so, you will receive an email with a list of supporting documents to return. Once all forms and supporting documents have been received, your merchant application will be assessed and you will be contacted with a decision. You will also be contacted if any questions regarding your application arise

I need help understanding the merchant application documents and process?
Please contact help@emetmerchant.com or use our Request a Call box and we will contact you.

May I use a P.O. Box address for the merchant application process?
No, a registered business or home address is required. We can also provide you with a registered address along with a new corporation. Kindly visit www.emetoffshore.com or contact info@emetmerchant.com.

On the application you ask for forecasting sales amounts. Is it important that I provide near to accurate information?
We do understand that a client can not provide exact amounts. However, we urge our clients to avoid over exaggerating monthly turnovers as this will hinder the merchant application process and merchant account. Larger amounts will be categorized as a high volume merchant and will be considered greater risk.

What are the timescales for setting up a merchant account?
We work in an extremely timely and efficient manner and if we have your collaboration to support us with the documentation needed, we are able to set up your merchant account in less than 7 business days.

Which countries can I sell to?
You may sell to ANY country of your choice.

Which countries can I be incorporated in?
We accept companies incorporated in many different countries but can only answer this question according to the line of industry a merchant is in and the requirements of the Acquiring Merchant Bank that will be used. Please contact us at info@emetmerchant.com for confirmation. If your country of incorporation is not accepted, we can provide a corporation through our partners, www.emetoffshore.com at an affordable rate and in a timely manner to suit your needs while meeting all compliancy requirements.

Does my bank account have to be in the same country as my business?
Yes, your bank account has to be in the same country as your business. Once again, we can help you to set up your bank account if needed. Please contact info@emetmerchant.com to learn about the most ideal banking solution for you.

Do I need to have a bank account with a specific bank?
No, you are not subject to a particular type of bank account or with a specific bank. However, you are required to have a bank account in the same country as your company is incorporated. This is in lieu of strict money laundering rules which have recently been issued.

What type of bank accounts does your company or partners offer?
We provide bank accounts according to the merchant industry and to accommodate the best interests of our merchants' needs. We are only aligned with the highest esteemed financial institutions. Please contact us at info@emetmerchant.com.

Could I go straight to that bank and get the same deal that you offer?
You may go directly to the Bank but as we have maintained long term relationships and are partnered with several domestic and international reputable banks, we have negotiated excellent terms to provide the best banking solutions to our clients, at the most affordable rates.

Do I need to set-up a merchant account with a bank?
We provide the merchant account as part of your online payment solution tailored to the needs of your business and industry and can handle your banking solutions.

What conversion fees are levied on me if I get paid in a foreign currency?
No currency conversion fees are levied on the merchant when the card is charged. Any necessary currency conversion is handled by the cardholder's bank, and the conversion fees are paid by the consumer.
We also can set up multi currency bank accounts for settlements and for your convenience. Please contact info@emetmerchant.com.